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ISO 9000 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 1, Concepts and terminology. This third edition cancels and replaces the second edition (ISO 9000:2000). It includes the changes accepted in the Draft Amendment ISO/DAM 9000:2004.

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Iso 9000 Pdf Free Download

First revision in 10 years!
ISO 9000:2015 describes the fundamental concepts and principles of quality managementwhich are universally applicable to the following:

organizations seeking sustained success through the implementation of a quality managementsystem;
customers seeking confidence in an organization's ability to consistently provide products andservices conforming to their requirements;
organizations seeking confidence in their supply chain that product and service requirements willbe met;
organizations and interested parties seeking to improve communication through a commonunderstanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.

ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
The quality management concepts and principles described in this International Standard give the organization the capacity to meet challenges presented by an environment that is profoundly different from recent decades. The context in which and organization works today is characterized by accelerated change, globalization of markets and the emergence of knowledge as a principle resource. The impact of quality extends beyon customer satisfaction: it can also have a direct impact on the organization's reputation.
Society has become better educated and more demanding, making interested parties increasingly more influential. By providing fundamental concepts and principles to be used in the development of a quality management system (QMS), this International Standard provides a way of thinking about the organization more broadly.

Document History

Browse related products from International Organization for Standardization

NSF International >Key ISO Standards
International Organization for Standardization >By ICS Code >01: Generalities. Terminology. Standardization. Documentation. >01.040: Vocabularies >01.040.03: Sociology. Services. Company organization and management. Administration. Transport (Vocabularies)
International Organization for Standardization >By ICS Code >03: Sociology. Services. Company organization and management. Administration. Transport >03.120: Quality >03.120.10: Quality management and quality assurance
International Organization for Standardization >By ICS Code >03: Sociology. Services. Company organization and management. Administration. Transport >03.100: Company organization and management >03.100.70: Other standards related to company organization and management
International Organization for Standardization >By Technical Committee >TC 176: Quality management and quality assurance >TC 176/SC 1: Concepts and terminology

ISO 9000:2005

Abstract

ISO 9000:2005 describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

It is applicable to the following:

a) organizations seeking advantage through the implementation of a quality management system;

b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;

c) users of the products;

d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);

e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);

f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;

g) developers of related standards.